What do you do when you receive BAD Customer Service?
What do you do when you are at the receiving end of bad customer service? I recently was reminded how poorly some people can treat their customers during a trip to the FedEx Office store in Eden...
View ArticleOnline Reviews: 3 Sites That Benefit
I’m sure you’ve read how the opinion of family and friends has a dramatic impact on your decision making. In fact, according to Harris Interactive, 71% claim reviews from family members or friends...
View ArticleSell More Using Customer Reviews (Part 1)
When done correctly, product and service reviews can be one of the most powerful selling tools on your website. Best of all, you don’t need to be an e-commerce website (sell online) to benefit from...
View ArticleImproving Your Business Using Customer Reviews (Part 2 of 2)
In my previous post, I explained how online reviews benefit your customers and I alluded to the fact that these same reviews can greatly benefit your company and your overall online presence. The...
View ArticleWhat to Do if You Get BAD Review
Bad reviews, negative comments, angry feedback, if you’re in business you’ve either already been at the receiving end or will be at some point. It’s inevitable. Sadly you can’t please all the people...
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